【英文简历（客户服务代表）CUSTOMERSERVICEREPRESENTATIVE(Sales)】

SandyLin15/F,TOWER2,pIGHTCHINA,BUILDING1,BEIJING.

　　SUMMARYOFQUALIFICATIO

　　Demotratedabilityintheprovisionofsaleuortservices.Includesestablishmentoftheclientbase,exteivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment.　　Coistentlymet/exceededsalesgoalsandititutedsalerogramalesincreasedfrom$8to$25million.

　　Thoroughknowledgeofmanagementproductioauretimelyandaccuratepresentationofgoodadeptatcoordinatingdeliveryprocees,organizationofdeliveryschedulesandmonitoringdeliverypersoel.

　　Exteiveexperienceinfacilitatingoperationalprocedures,Reondtocustomercomplaintresolveproblemelementinteractwithcreditdepartmenttoascertaincustomeraccountstatus.Handlesourcingofvendors,contractnegotiation,purchasing,correondence,accountadjustmentsandinventorycontrol.

　　Exceptionalcommunication/interpersonalandorganizationalskills.

　　EXPERIENCE

　　1989-PresentOXpIDGE,INC.

　　Interfacewithmerchandisingpersoel,atalllevels,andprovidetechnicalinformationoncompanyproductsandservices.

　　Interactwithcustomers,providingadviceintheselectionofproducts.Monitorproductiontoeurerealizationofcustomerecificatio.

　　Collaboratewithcontractingmerchandisersforcontractnegotiationoulies.Conductexteivematerialscostingprocees.

　　Coordinatedeliveryschedulesandmonitordeliverypersoel.

　　OrganizepromotionaldemotrationactivitiesforhomeandHewYorkmarketingoffice.

　　Reondtoandresolvecustomercomplaints.

　　Manageofficeoperatioandproducecorreondence.

　　Controlstockandconductpurchasingprocedures.

　　Aistsalesdepartmentinestablishingclientbase/salesterritories.

　　EDUCATION

　　1993-PresentPROPHETJUNIORCOLLEGE

　　AociateDegreeProgram

　　ComputerOperatiorogram:Lotus1-2-3,DatabaseIII,Typing,Word-proceing(Multimate),BusineMath,eechCommunication,IntroductiontoComputersandEnglishComposition.

　　Notice

　　Backgroundsummaryaccentuatescandidate"sacquiredprofeionalskillsandimpreivetrackrecord.

　　Listingrelevantcours